At Taat Lab, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day. During promotional campaigns or peak seasons, processing times may be slightly longer.
Delivery Coverage
We currently deliver products throughout Bangladesh through our trusted courier partners.
Estimated Delivery Time
- Inside Dhaka: 1–3 Business Days
- Outside Dhaka: 2–5 Business Days
Delivery times may vary depending on your location, weather conditions, courier operations, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated during checkout based on your delivery location.
- Inside Dhaka: Shipping charge will be displayed during checkout.
- Outside Dhaka: Shipping charge will be displayed during checkout.
Any promotional free shipping offer will be clearly mentioned on our website or during special campaigns.
Order Tracking
Once your order has been shipped, you may receive tracking information via SMS, email, or phone call, depending on the courier service.
Delivery Attempts
Our courier partner will attempt delivery according to their standard delivery policy. If delivery cannot be completed due to an incorrect address, unavailable recipient, or unreachable phone number, additional delivery charges may apply for re-delivery.
Incorrect Shipping Information
Please ensure that your shipping address and phone number are correct before placing your order. Taat Lab is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Missing Items
If you receive a damaged package or notice that any item is missing, please contact us within 24 hours of receiving your order.
Please provide your Order Number along with clear photos of the product and packaging (if applicable) so that we can investigate and resolve the issue promptly.
Delivery Delays
Delivery may occasionally be delayed due to circumstances beyond our control, including:
- Natural disasters
- Political unrest
- Public holidays
- Courier service disruptions
- Severe weather conditions
- Other unforeseen events
We appreciate your patience and understanding in such situations.
Need Assistance?
If you have any questions regarding shipping or your order, please contact us:
Taat Lab
Email: taatlabofficial@gmail.com
Phone: +880 1715-476465
Our customer support team is always happy to assist you.
